Luverne hotel earns franchise recognition

 

Luverne’s GrandStay Hotel earned industry accolades at the GrandStay Hospitality, LLC, 2015 Brand Conference at the La Grand Conference Center in Apple Valley on April 29.

At the conference the GrandStay Hotel in Luverne received two prestigious awards.

The 2014 Every Guest ~ Every Time Customer Service award recognizes consistent high scores in guest surveys and through the brand quality assurance evaluations.

The 2014 GrandStay Hotel Web Hotel of the Year award honors the hotel with the best online presence within the brand.

The award recognizes the efforts of the hotel owners and manager for their effective use of web information, attractions, promotions and active participation in social media.

“We are extremely proud of the Luverne location and all they accomplish each day to make the hotel feel like home to each and every guest that stays there,” said GrandStay Hospitality President Jon Kennedy.

“The dedication to caring service which happens in Luverne is what our brands stand for.”

The conference theme, Grand Ideas, focused on the brand’s approach to operational efficiency and hotel success.

Attendees included franchise owners, general managers and management company representatives along with key vendor partners.

For more information see www.grandstayhospitality.com.

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